Effective Date: January 1, 2025
Owner: Wandercoach, LLC
Contact Email: [email protected]
Website: https://wandercoachva.com

Welcome to Wandercoach!

By using this site, you agree to the following Terms & Conditions. Please read them carefully. These terms are here to protect both of us—and to help make your journey through perimenopause and midlife wellness empowering, uplifting, and safe.

1. General Use

This website ("Site") is owned and operated by Wandercoach, LLC (“Company,” “we,” or “us”). By using the Site, you agree to these Terms & Conditions and also agree to our Privacy Policy and any other posted policies related to product purchases, services, and group access.

Your use of the Site, whether automated or otherwise, constitutes your agreement to these terms. We may update these Terms occasionally. Continued use after changes means you accept the updated version.

2. Intellectual Property

All content on this Site—including coaching materials, downloadable guides, graphics, text, logos, and audio/video—is the property of Wandercoach, LLC and protected under copyright, trademark, and other laws.

You may view or download materials for personal, non-commercial use only. You may not reproduce, sell, or republish any content without express written permission.

3. Submitted Content

By submitting any content to us via this Site, email, social media, or our coaching programs (e.g., testimonials, photos, comments, videos), you confirm that:

You own the content or have permission to share it.
You are 13 years or older.
You grant us an unrestricted, royalty-free license to use this content for promotional, editorial, or commercial purposes. You agree that your content may be used with attribution (by name or social handle) at our discretion.

4. Health & Wellness Disclaimer

This Site provides hormone health, fitness, and lifestyle information designed for educational purposes only. We do not diagnose or treat medical conditions. All content and coaching programs are intended to support—but not replace—guidance from your licensed healthcare provider.

Always consult your doctor before starting a new health program, especially if you are pregnant, have a medical condition, or take medication. Use of this Site and services is at your own risk.

5. Online Commerce

We offer digital products, coaching services, and physical merchandise. Payments are processed securely through Stripe. By purchasing, you agree to provide accurate payment information and to be financially responsible for your transactions.

Any refund policy will be clearly stated on each individual product or service page.

6. Membership & Subscriptions

If you enroll in the BESTIE Collective Membership or any subscription-based offer, your payment will be automatically charged monthly or annually based on your selected plan. You can manage your subscription or cancel it anytime through your account or by emailing us at [email protected].

7. Limitation of Liability

To the fullest extent permitted by law, Wandercoach, LLC is not liable for any damages resulting from the use of this Site or participation in our programs—including, but not limited to, direct, indirect, incidental, or consequential damages.

8. Interactive Features

You are solely responsible for what you share on our Site, including social media comments, group discussions, and messages. Please be respectful, and do not post anything unlawful, harmful, offensive, or infringing.

We reserve the right to remove any content that violates these terms or disrupts our community.

9. Termination

We may terminate your access to this Site or any of our services at any time, without notice, if you violate these Terms & Conditions or act in a way that harms the community.

10. Digital Copyright

If you believe your copyrighted material is being used improperly on our site, please contact us at [email protected] with your complaint and evidence, and we will respond in accordance with the DMCA.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes will be subject to binding arbitration in Chesapeake, VA.

12. Class Action Waiver

You agree that any legal claim against Wandercoach, LLC must be resolved individually and not as part of a class action, consolidated case, or representative proceeding.

13. Severability

If any part of these Terms is found unenforceable, the rest remains in effect.

14. Questions?

We’re here to support you on your wellness journey! If you have any questions about these Terms or anything on the Site, please email us at [email protected].

Privacy Policy:

Effective Date: January 1, 2025
Owner: Wandercoach, LLC
Contact: [email protected]
Website: www.wandercoachva.com

Introduction

This Privacy Policy outlines how Wandercoach, LLC (“Company,” “we,” or “us”) collects, uses, shares, and protects your personal information when you interact with our website, purchase our programs or products, or subscribe to our services.

This policy applies to all site users, including visitors, subscribers, and coaching clients. By accessing this site, you consent to the practices described here. We may update this Privacy Policy periodically, and your continued use of the site after such updates constitutes your acceptance of any changes.

What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name, email address, phone number
Payment and billing details (processed securely via Stripe)
Responses to quizzes or questionnaires (e.g., the Hormone Blueprint)
Information shared during coaching sessions
Purchase history
Survey responses and testimonials
We also collect non-personally identifiable information automatically, including:

IP address
Browser type and version
Site usage patterns
Time spent on pages
Referring/exit pages
This is collected via cookies, pixels, and other standard analytics tools like Google Analytics.

How We Use Your Information

We use your information to:

Deliver and personalize coaching, services, and content
Fulfill your purchases and process payments
Respond to questions and provide support
Send emails related to your interests, orders, and subscriptions
Improve website functionality and customer experience
Conduct analytics to better serve our audience
You may opt out of email communications at any time by clicking “unsubscribe” at the bottom of any marketing email.

Disclosure of Sensitive Health Information

In the course of providing services such as the Hormone Blueprint Session, we may collect and store sensitive information about your:

Menstrual cycle
Hormone symptoms
Sexual health (e.g., libido, PMS, hot flashes)
Lifestyle factors (stress, sleep, nutrition, exercise)
You consent to the collection, use, and storage of this information when you submit it via forms, assessments, or coaching sessions. This information helps us tailor our guidance and wellness plans to your needs.

We may share this information with trusted third-party service providers (e.g., email platforms, CRM, payment processors) solely for purposes of delivering services you have requested. These vendors are required to maintain confidentiality and data security under our agreements.

Third-Party Services

Our website may contain links to third-party sites, tools, and affiliate resources. We are not responsible for the privacy practices or content of these third-party services. Please refer to their respective privacy policies for details.

We may use platforms such as:

Stripe (for payments)
ConvertKit / Mailchimp / etc. (for email marketing)
Google Analytics (for web traffic analytics)
Facebook (for community interaction and advertising)

Cookies & Tracking Technologies

Our website uses cookies to:

Improve your browsing experience
Remember your preferences
Track behavior for analytics and remarketing
You can modify your browser settings to refuse cookies or alert you when cookies are being sent. Some features of the site may not function properly without cookies.

Children's Privacy

This site is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we discover such information, we will delete it promptly.

Your Rights

You may request to:

Access your personal information
Correct or update your data
Delete your personal information
Withdraw your consent at any time
Please email us at [email protected] to exercise these rights. We will respond within 30 days.

Data Security

We take your privacy seriously and use reasonable safeguards to protect your data, including secure hosting, SSL encryption, and vendor compliance with data privacy laws. However, no system is 100% secure, and we cannot guarantee absolute security.

Business Transfers

In the unlikely event that Wandercoach, LLC is sold, merged, or transferred, your information may be included in the transferred assets. You will be notified via email or prominent notice on our site.

Questions & Contact

If you have any questions about this Privacy Policy or our data practices, please contact:
Wandercoach, LLC
[email protected]
wandercoachva.com